About Us

Our counselling process

When you first contact the Service, we will arrange for you to come for an initial assessment session to discuss your bereavement and how it is affecting you. This session will take place during office hours and will last for approximately an hour.

Then, if it is agreed that counselling may be helpful for you, a counsellor will be allocated to you for one to one counselling. The sessions, which last for 50 minutes, take place on a regular weekly basis, at the same time each week, for a total of up to 12 sessions. For the on-going counselling, we can offer either daytime or evening sessions, Monday to Friday, depending on what suits you best. There will be a waiting time between the initial appointment and the start of the regular sessions.

The sessions all take place at the Service on Lavender Hill although home counselling (including the initial assessment session) can be offered to anyone with restricted mobility.

Please note that, unfortunately, we do not have a waiting room.

About our Counsellors

All our Counsellors are fully trained in bereavement counselling and professionally supervised on a regular basis to assist them with their work and to fulfil the ethical standards of the BACP (British Association of Counselling and Psychotherapy).

The counselling team consists of a mix of men and women across a range of ages and backgrounds.

We are an independent charity and the service that we provide is strictly confidential.

Low cost fees based on a sliding scale (based on salary) may apply, where appropriate.  Fees are not charged at all for anyone who is referred to the service by their GP, nor are they charged for the Children and Young Peoples Services. Please contact us if you wish to discuss this in more detail.